FAQ

In low season, all our facilities (soccer field, tennis court, basketball court, swimming pool, minigolf, …) are open and accessible. The bar-restaurant, supermarket and reception also provide the same service throughout the season. The mini club is open on weekends and we do animations every weekend.

Dogs are prohibited on the beaches of Malgrat de Mar from April to October. There are dog beaches near the campsite.

The mini club is thought for children from 4 to 12 years old but you are all welcome, even parents!

Yes, we sell all kinds of tickets such as excursions to Barcelona, water parks, nature activities, catamaran or cultural visits around the campsite. Do not hesitate to contact us for more information.

No. All our activities are free and our facilities have free access except the tennis court that you can reserve for free at reception. We loan all the material for the sports facilities with a deposit of 5 euros that we return when you return the material.

Yes, we have bikes to rent for men, women and children. You also have the possibility of requesting a baby seat. To reserve, please contact the reception.

The amount of the contracted stay will not be refunded.

The breakfast that you can reserve at the moment of booking includes a drink (coffee, tea, juice), a croissant, a mini fuet sandwich and some toast with jam per person.

Yes, you can pay by card both in the supermarket and in the bar-restaurant.

We have bread every day from 8:00 a.m. to 9:00 p.m. We make fresh bread and pastries several times a day.

It is a small supermarket where you can find everything you may have forgotten. We have household products for your day to day camping, some fresh products such as sausages or yogurts and drinks such as water, juices or soft drinks. We also have a bakery and pastry shop.

The beach is located about 10 meters from the entrance of the campsite. It is a quiet beach where you can rest and with few people who is not staying at the campsite. It is an extensive sandy beach (with some small stones near the shore) from where you will have views of the entire town. Thanks to its location, our beach keeps its natural character and is ideal for relaxing.

Yes. For us, it is very important that all families staying at the campsite can rest during their holidays. Therefore, we ask that you all respect the hours of silence from 00:00 to 07:00 in the morning.

The barrier of the campsite is closed from 00:00 to 07:00 in the morning. During these hours, we ask you to make silence so that everyone can rest. If you arrive after 00:00 you will not be able to enter by car but you can park it at the entrance of the campsite and enter on foot.

To come by plane, you have 2 options: Barcelona airport or Girona-Costa Brava airport. In both cases, you can book a transfer by calling us or sending us an email. You can also come from Barcelona airport to Malgrat de Mar by train (2 trains per hour) or by bus (some buses a day).

The campsite is about 2 km from the center of the village of Malgrat de Mar. You can get there in 20 minutes by walking along the beach or in less than 10 minutes by bike or car. There is also public transport from the door of the campsite in high season or we can call a taxi if you need it.

The first thing you should do is communicate it at the reception. We will take care of communicating it to the rest of the team. If we find what you have lost when you are no longer at the campsite, you can contact a carrier to send it to you cash on delivery.

Our restaurant offers you a diversified menu. You will be able to eat typical Spanish and Catalan dishes such as tapas, paella or meat, but we also offer fast food such as sandwiches, international food and mixed dishes. The entire menu can be ordered to go.

Yes, there are animations every weekend in low season and every day in high season. We focus our activities on children up to 12 years old but we also propose activities for adults and adolescents such as shows or family sports.

During your stay, you can check the camping regulations at the reception. You can also download it HERE.

Once you have left the accommodation and done the check-out, you have to park your car outside the camping but you can stay in the camping and use our facilities, without any problem.

We recommend you to notify us as soon as possible in order to react quickly. If we find what you forgot when you are still at the campsite, we will return it to you. If not, you can send a carrier to send it to you cash on delivery.

Once the accommodation is clean and ready for check-out, you can come to the reception and we will review the accommodation with you. If everything is ok, we will refund the deposit. Nothing else!

In order to check the accommodation, we need all your bags to be outside and the accommodation to be clean. We offer the final cleaning service if you prefer it that way. Contact us for more information.

At check-out, we check that everything is in good condition (general condition of the accommodation, the furniture, the TV, …) and that there is no crockery or equipment missing. If everything is good, we will return the deposit of 100 euros.

You must leave the accommodation at the official departure time at the latest or at 5pm if you have contracted Late Check-Out. Once you have checked out, you must leave the vehicle outside the campsite but you can stay at the camping and enjoy the facilities the rest of the day at no cost.

Do not hesitate to ask the reception about the possibility of booking a Late Check-Out until 5pm (subject to availability). If you book directly on our website, the Late Check-Out can be free!

If you have a plot, you can leave from 07:00 when the barrier opens. If you have accommodation, you can checkout from 8:00. If you need to leave before 8:00, you should stop by the reception a day or two before to discuss it. Keep in mind that until 7:00 you cannot leave by car, so if you need to leave earlier, you would have to leave the car outside the day before before 00:00.

The official checkout time is 12:00 for standard pitches and 10:00 for accommodations and Sleep & go pitches.